Frequently Asked Questions
Does Elite carry liability insurance?
Yes, we work with many commercial accounts who require high levels of coverage. We take safety very seriously.
What is included in your packages?
Our packages are all inclusive. We include the lease all of the lighting / decor, professional installation, service throughout the season, and prompt removal after the season.
Why should I rent my display from Elite?
We supply everything needed for your display including, photocell timers, extension cords, clips, ties, and mounting accesories.
Will you install my lighting and decor?
We only install our products. We have our own brand of high quality commercial grade lighting, unlike anything you would find in the home improvement stores. This ensures a worry free display.
What does your service cost?
The cost depends on the size of the property / structure, and the amount of decor elements included. If you have a specific budget we can design your display accordingly. We currently recommend a budget of no less than $1,500 for your display.
What areas do you service?
For commercial clients and large residential projects we service the entire state of Florida.
When should I schedule my istallation?
We recommend you contact us as early as possible to get your estimate. Due to the extremely short season and high demand the earlier you contact us the better chance to you'll have to get on our calendar and get your preferred installation date.
When do you remove the lights?
We begin removals on January 2nd. No appointment is necessary although if you have a preferred date you would like the removal let us know. Our removals are often completed within 2 to 3 weeks (weather permitting).
What happens if I have an a problem with my lights?
Our professional install team will make sure your design is fully functional upon completion of installation. If you notice any defects in the display please contact us and we will return to resolve the issue. In cases of vandalism, misuse of equipment, or similar there may be a service fee for repair.
Do I need to be present for the installation?
In most cases you will not need to be home for the installation. Our highly trained installers will complete the installation whether you are home or not. In some cases the power supply may be located in a garage or fenced area where we may need someone present to allow us access.
Why should I choose Elite vs. another installation company?
You should choose Elite because we are professionals. Unlike other companies who do holiday lighting as an add on service this is our main business. Since 2011 we are a year-round holiday lighting business attending training and assisting training other companies throughout the country. We have a long standing track record of exceptional service with extremely high retention rates. We are constantly training, testing, and researching the latest innovative products to ensure your display is magical and worry free.